On Thu, 21 Jan 2010 00:15:41 -0000, Rudy Velthuis  
<✉rvelthuis.de> wrote:

>> ... most suggestions seem to be dismissed because they come from
>> people who "think they know better how to run the company than the
>> people who actually run it"
>
> That's blatant nonsense. Micheal Rozlog didn't say something like that,
> but I did. And I said that about people who try to tell Embarcadero how
> to run their business.

Rudy,


I know that since you are contractually obliged to reply to each and every  
single message in these forums, you don't have much time left over to  
properly read the messages you're responding to <g>, but I did /not/ say  
that Michael had been the source of that expression.


(That paragraph did originally say "Michael, nor any other EMBT employee,"  
- but see later)




However I /did/ say "there's not a lot of evidence" for EMBT being open to  
suggestions...


Over the years many people have made suggestions for the improvement of  
the product and its marketing. I myself have made proposals as to how EMBT  
could have multiplied their revenue from our company and could increase  
the likelihood of sales into the long-term.


The feedback from EMBT employees has been conspicuous by its absence - not  
in these forums; not by mail; not by private email; not by telephone -  
"not a lot of evidence"




Yes, EMBT employees do occasionally say - as did Allen - "I would  
recommend you contact Xyz and voice your suggestions."


To which my, admittedly flippant, response was along the lines of: "I have  
already voiced my suggestion in this forum.  Why should I have to contact  
Xyz myself?  Why can't Xyz read my comments here?  Why should I have to do  
the extra work to prepare the basis for /his/ presentation to EMBT  
management?  After all, this suggestion could increase EMBT profits."


Surely if any EMBT employee did think that my idea was worth considering,  
then /they/ would be contacting me. Since they haven't, then I can  
probably assume that I would be wasting my (unpaid) time.


... Again, "not a lot of evidence" for EMBT being open to suggestions.




Neither, to the best of my recollection, has any EMBT employee ever  
expressed even the slightest dissent from, or disapproval of, comments  
such as the one which I quoted. In fact, the only comments from EMBT I can  
find are along very similar lines: "Yes - and nothing in it makes me  
believe he knows more about our broad and diverse customer base than we  
do."  https://forums.embarcadero.com/message.jspa?messageID=190431
(Not any particular dig at Nick. Just the first example thrown up by  
Google)


... Again "not a lot of evidence" for EMBT being open to any suggestion  
which doesn't fit in with their current thinking.




However, I would *love* to be proved wrong.


-- 
Paul Scott
Information Management Systems
Macclesfield, UK