Paul Scott formulated the question :

> 3) Support of previous versions of your product - Even at the most  
> generous reading, RAD Studio 2009 was only in "Active Support" for ten  
> months  http://support.codegear.com/article/37740. Not everyone wants to  
> (or is capable of) upgrading 15 years of legacy software that often.
>

Nick,


Any comment on this request?
Two years, or two versions, seems like
a minimum to me.


All of our customers are required to be
on a maintenance plan, similar I think to
SourceGear Vault.  So theoretically we
could force all users to upgrade.


Even in that situation, we actively support
two and sometimes three versions, depending
on when in the release cycle.


HTH,
Brad.