Allen Bauer wrote:
> Paul Scott wrote: > > > b. following up QC reports rather than passively sitting back > > waiting for user input. > > I know, personally, that we do follow up on many QC reports and have > them brought to our attention all the time. I also know that the team > managers spend a large portion of time mining QC. Every entry has to > be triaged, which means that some will continue to sit. If every > report were the highest priority, then none of them are.
When I compare the situation today with the situation three years ago I think it got much better when speaking about the "Reported" reports and the reports that got opened or otherwise handled. Takahashi-san is doing a good job and most of the reports get opened very fast.
> That being said, if there are specific ones you feel have been > overlooked, please bring them up here. One or more of the highly > capable QC admins can look at those reports and ensure they're ready > for internal consumption.
The best is to post in the QC newsgroup
embarcadero.public.developernetwork.qualitycentral
Developer Network\QualityCentral https://forums.embarcadero.com/forum.jspa?forumID=9 -- Uwe